Privacy Policy

Last updated: 7th Febuary 2026

Jamelis Design Ltd (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you engage with our drone filming, photography, videography, and related services, visit our website, or otherwise interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who we are

Company name: Jamelis Design Ltd
Company type: Limited Company
Registered address:
Suite G6, Penrhos Manor
Colwyn Bay
Conwy
LL29 7YW

Email: queries@jamelisdesign.com

We are the data controller for the personal data described in this policy.

 

 

2. The personal data we collect

We may collect and process the following types of personal data:

a) Contact and enquiry information

Name

Email address

Phone number

Business name

Enquiry details and correspondence

b) Client and contractual information

Billing address

Invoice and payment records

Project details and agreements

c) Visual and audio data

Photographs and video footage

Aerial drone footage

Audio recordings where applicable

This may include identifiable individuals, including clients, event attendees, employees, or members of the public captured during filming.

d) Website and technical data

IP address

Browser type and version

Device information

Pages visited and interaction data

Cookies and similar technologies

e) Marketing and social media data

Social media usernames or messages

Testimonials or feedback

Consent records where applicable

 

 

3. How we collect personal data

We collect personal data through:

Direct enquiries by email, phone, or website forms

Client bookings and contracts

Filming and photography (including drone operations)

Our website and cookies

Social media interactions

Third-party services used for business operations

 

 

4. How we use your personal data

We use personal data to:

Respond to enquiries and provide quotes

Deliver photography, videography, and drone services

Edit, store, and deliver visual content to clients

Manage bookings, contracts, and invoices

Maintain business records and accounting

Promote our services (e.g. website, portfolio, showreels, social media)

Improve our website and services

Meet legal and regulatory obligations

 

 

5. Lawful bases for processing

Under UK GDPR, we rely on the following lawful bases:

Contractual necessity – to deliver services you have requested

Legitimate interests – for business operations, marketing, portfolio use, and filming in public spaces

Consent – where required, such as close-up interviews, testimonials, or marketing communications

Legal obligation – for tax, accounting, and regulatory compliance

 

 

6. Filming, drone operations, and public spaces

We regularly carry out drone and ground-based filming in public and private locations.

Footage may incidentally capture members of the public.

Where practical, we use signage or verbal notices to inform people that filming is taking place.

We operate drones in accordance with UK Civil Aviation Authority (CAA) rules.

We minimise unnecessary intrusion and avoid filming individuals where it is not relevant to the project.

If you believe you have been captured in our footage and wish to exercise your data protection rights, please contact us using the details in Section 12.

 

 

7. Marketing and portfolio use

Unless otherwise agreed, we may use images or video content for:

Our website and online portfolio

Social media channels

Showreels

Promotional and advertising materials

Where consent is required (for example, identifiable close-ups or testimonials), we will obtain it before use. You may withdraw consent at any time.

 

 

8. Cookies and website tracking

Our website uses cookies and similar technologies to:

Ensure the website functions correctly

Analyse website traffic and performance

Improve user experience

Cookies may collect technical data such as IP address, browser type, and pages visited.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

 

 

9. Who we share personal data with

We may share personal data with:

Cloud storage providers (including US-based services)

Clients, for the delivery of commissioned work

Accounting and invoicing software providers

Professional advisers where necessary

We only share data where necessary and ensure appropriate safeguards are in place.

 

 

10. International data transfers

Some of our cloud storage and service providers are based outside the UK, including in the United States.

Where personal data is transferred internationally, we ensure appropriate safeguards are used, such as standard contractual clauses or equivalent protections, in line with UK GDPR requirements.

 

 

11. Data retention

We retain personal data only for as long as necessary:

Client project files are retained for business, legal, and archival purposes

Accounting records are kept in line with legal requirements

Marketing data is retained until consent is withdrawn or no longer relevant

 

 

12. Your data protection rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request erasure of your data

Restrict processing

Object to processing

Request data portability

Withdraw consent at any time

To exercise your rights, please contact:
queries@jamelisdesign.com

 

 

13. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: ico.org.uk

We encourage you to contact us first so we can try to resolve the issue.

 

 

14. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “last updated” date will be revised.

© Copyright. All rights reserved.

We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.